Olivia Rodrigo Merch Turns Out Nothing Like Advertised, Fans Left Feeling Sour
Image via Olivia Rodrigo
The “what I ordered online versus what I got” trend has seen a revival thanks to fans of teenage pop star Olivia Rodrigo. Those who purchased official merchandise from the singer’s store began to receive their orders at the end of July, and the products seem entirely different altogether.
Fans began to share their experiences on social media, with photos circulating Twitter and video comparisons of the advertised product and the actual received item being posted on TikTok.
Although the orders were reportedly fulfilled by external company Ceremony of Roses—not Rodrigo—they unfortunately bear her name all over.
“They’re not ready for my strongly worded email,” half-jokes Delany McCabe, an Orlando college student, in the caption of her TikTok video. She tells Buzzfeed News that when she saw the difference in quality in her merch order, she was “super disappointed but not surprised.”
@delaneymccabe they’re not ready for my strongly worded email #oliviarodrigo #oliviarodrigomerch #sourmerch #WelcomeBack
♬ original sound - Delaney McCabe
An entire thread on Twitter has been created, compiling the experiences that people have shared on social media about the less-than-satisfactory quality of the merch, placing images from the website next to screenshots or images shared of the actual products.
sour butterfly longsleeve lavender pic.twitter.com/BIHoK5phUA
— van (@trqitors) August 2, 2021
The discrepancies are hard to go unnoticed, even if you tried: inconsistencies in fabric quality, color, size, design, and even the length of tees that were supposed to be cropped turning them into clothing items long enough to pass off as dresses.
@chloemahaley This is honestly so brutal. #oliviarodrigo #oliviarodrigomerch #sourmerch #oliviarodrigosour
♬ brutal - Olivia Rodrigo
Another user on Twitter shares that a beaded bracelet meant to spell out ‘sour’ instead reads ‘sur’. A reply to this tweet states that a purchase of ‘sour’ earrings came as ‘sous’ earrings.
Just received my earrings and one says SOUS 😀😀😐🤨
— kat ;) (@Okayy_kat) August 5, 2021
It wasn’t like this in the past, according to the fan who made the thread. Previous merch offerings have been sold, received, and enjoyed without a hitch, which puts even more of a sting in the ‘Sour’ lineup.
liv’s merch hasn’t always been like this, drivers license and deja vu merch were literally perfect!!! not really sure what happened to sour merch but i hope it gets fixed soon
— van (@trqitors) August 3, 2021
Rodrigo or her team have not commented on the situation. A spokesperson for Ceremony of Roses told Buzzfeed News that the company is “working to resolve these issues moving forward” while granting refunds and fulfilling exchanges from the unhappy customers.
[via Buzzfeed News, image via Olivia Rodrigo]
Also check out these recent news
