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Fitbit Recalls A Million Ionic Smartwatches Over Burn Hazard Fears

By Alexa Heah, 03 Mar 2022

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Image via Fitbit

 

Fitbit has issued a recall for over a million of its Ionic smartwatches, after reports that the wearable could cause burns to users.


According to Fortune, all owners will be eligible for a US$299 refund.


The Consumer Product Safety Commission has warned users to immediately stop the use of the devices, after over 100 reports surfacing in the United States, and 59 globally, of the smartwatch overheating. 


Worse still, there have been 78 instances of burn injuries suffered within the country, including two which resulted in third-degree burns and four with second-degree burns. 40 such incidents were reported internationally.

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“Customer safety is always Fitbit’s top priority, and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches,” the company said.


However, the firm made sure to note that the reported incidents were “very rare,” and that it made up “less than 0.01% of units sold,” as per Protocol.


Customers looking to replace the Ionic smartwatch with a different Fitbit device will be entitled to 40% off selected models, and can request for the refund here.

 

 

 

[via Fortune and Protocol, cover image via Fitbit]

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