FCC Moves To End Warranty Scams From Companies Responsible For 8 Billion Calls

The Federal Communications Commission (FCC) announced in May that it would be targeting illegal robocall campaigns from outside the country, putting a stop to spam calls by ensuring gateway providers verify phone calls before passing them on to customers’ phones. 

Now, the agency has taken another step in its fight against annoying robocalls by requiring mobile carriers to stop delivering auto warranty spam calls to consumers throughout the nation. 

Starting now, all US-based voice service providers will no longer carry traffic from Roy Cox Jr, Aaron Michael Jones, their Sumco Panama companies, and other international associates which have been identified as the source of more than eight billion robocalls since 2018. 

According to the FCC’s press release, the enormous amount of calls made by these companies included messages marketing vehicle service warranties, in which customers were encouraged to follow prompts to speak with a “warranty specialist.” 

“Billions of auto warranty robocalls from a single calling campaign. Billions! Auto warranty scams are one of the top complaints we get from consumers, and it’s time to hold those responsible for making these junk calls,” said FCC Chairwoman Jessica Rosenworcel. 

“The Enforcement Bureau will use all the tools at its disposal to protect consumers and US telecommunications networks from the scourge of illegal robocalls,” concurred Acting FCC Enforcement Bureau Chief, Loyaan A Egal.

[via UPI and FCC, cover image via Rokas Tenys | Dreamstime.com]