Apple To Pay Some iPhone 7 Owners $349 Over Faulty Audio

Photo 79835272 © Prykhodov | Dreamstime.com

Apple has recently decided to put a lingering legal challenge behind it by agreeing to a US$35 million settlement over a class-action lawsuit. This case centered around claims that the iPhone 7 and iPhone 7 Plus models were plagued by audio issues, attributed to a faulty chip within the devices.

The lawsuit encompasses a broad group of US residents who purchased an iPhone 7 or iPhone 7 Plus from September 16, 2016, through January 3, 2023, and encountered the specific hardware hiccups outlined in the settlement.

Those affected had either approached Apple with their grievances during this period or had to bear out-of-pocket expenses for repairs or replacements of their devices due to the audio defect. In a move to rectify the situation, the Cupertino tech giant is now offering compensation to eligible customers.

Those who believe they’re entitled to a cut but haven’t received a direct notification from Apple via email or postcard are advised to reach out to the settlement administrator via email at [email protected]. With a deadline set for June 3 to make a claim or to opt out, and a final court approval expected no earlier than July 18, affected customers are urged to act promptly.

Compensation amounts vary, with reimbursements of up to US$349 for those who paid for repairs directly to Apple, and up to US$125 for other claimants, depending on their individual circumstances. The method of payment for the settlement includes options like electronic checks, physical checks, or ACH transfers.

While Apple has agreed to yield to monetary demands, the company maintains its stance of denying any wrongdoing. The court, too, has not declared a victory for either side.

[via MacRumors and Macworld, cover photo 79835272 © Prykhodov | Dreamstime.com]