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IBM to Extend Services Relationship With Unilever

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December 2007

ARMONK, NY - IBM announced they have signed an agreement with Unilever to transform and manage strategic sourcing and procurement operations for the company's Latin American operations.

The five-year agreement is an expansion of an existing global agreement in which IBM manages Unilever's procurement operations in North America, Asia, Africa, the Middle East and Turkey and for Unilever Central Information Technology (IT).

As part of the agreement, IBM will help Unilever integrate and standardize its procurement practices throughout Latin America. As a result, IBM will consolidate spend management and help reduce overall procurement costs across Unilever's Latin American operations.

The procurement of many of the products and services that Unilever Latin America uses to run its business will be handled by IBM, including office equipment, travel, marketing, and technical services.


Providing Delivery Excellence on a Global Scale
Key to IBM winning this agreement was its existing relationship with Unilever, extensive global delivery network, industry expertise and best-of-breed delivery center support.

"This partnership will allow Unilever to access industry-leading tools and procurement processes," said Sergio Sassi, Senior Vice President, Supply Chain, Unilever Americas.

"Leveraging IBM's innovation, technology expertise and worldwide network of procurement centers of excellence will enhance our business processes and allow for greater investments in our brands."

"IBM is committed to delivering quality services to Unilever that will help them optimize its business process performance and deliver bottom line business results," said John Paterson, IBM's Chief Procurement Officer.

"By expanding our successful relationship into Latin America, Unilever will be able to streamline its processes and improve efficiencies."

This agreement was signed in December of 2007. IBM will be providing services to Unilever in Latin America from its global delivery center in Hortolandia, Brazil.
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