April 2008
Patni Computer Systems, a leading global IT services provider, today announced that Colin Orviss, Senior Vice-President of Patni Telecom Consulting, will conduct a session on IT transformation at the Billing & OSS World Conference and Expo 2008, held at the Hyatt Regency McCormick Place in Chicago on Thursday, May 1.
Billing & OSS World 2008 is a premier event expected to attract more than 1,000 industry professionals from all around the world.
Orviss’ session at the conference will center on the billing and customer care implications of becoming a fully integrated provider. It will deliver a unique insight into key challenges and trends in the communications industry, such as the impact of convergence to business models, IT transformation and the resultant customer experience management. His presentation will provide a realistic picture of how the industry is evolving and what industry professionals can expect in the future.
“While convergence is creating new business opportunities for service providers (SPs), it has opened up a Pandora’s Box of issues from
customer acquisition to service delivery, including a reevaluation of core business models,” said Orviss. “We’ll explore these areas during our session and discuss what providers can do to prepare for and profit from the changes ahead.”
Having worked with major players such as Telefonica and Sprint, Orviss is an industry veteran who brings with him more than 35 years of experience in the telecom field. He provides strategic consulting and advisory services to senior executives of service providers worldwide. Not only does Orviss specialize in understanding an organization’s competitive position, he articulates the strategic transformations that are needed to ensure the next level of growth.
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