May 2008
IKON Office Solutions, the world's largest independent channel for document management systems and services, is pleased to announce that VHA Inc., the national health care alliance, recently awarded its 2008 Leadership Award for Service Excellence to IKON. IKON, along with four other suppliers, was recognized for its outstanding contributions, support and commitment in helping VHA members achieve their supply chain goals.
Candidates for the 2008 VHA Leadership Award for Service Excellence are recommended and selected based on sales interactions with VHA members, overall customer satisfaction, and responsiveness to VHA staff and members. Award winners were recognized at a special award banquet held Sunday, May 4 during the 2008 VHA Leadership Conference in Philadelphia.
IKON provides VHA members with a full range of document management solutions and services, designed to increase document workflow efficiency and control costs. VHA members have access to IKON's best-in-class portfolio of color and black-and-white copiers, printers and multifunction systems, document strategy assessments, on-site managed services, legal document services and digital imaging and conversion services. VHA members also benefit from national support through IKON's team of 6,000 locally based technical service and support professionals.
"Through our annual awards program, VHA recognizes outstanding contributions by our suppliers," said Scott Downing, Executive Vice President, VHA Supply Chain Services. "VHA members determined that IKON provided the greatest support and commitment in helping them achieve their supply chain goals, while being responsive and providing excellent customer service."
"We are extremely proud that IKON has been awarded the 2008 Leadership Award for Service Excellence," said Jeffrey W. Hickling, President, IKON U.S. "For more than 30 years, VHA has been working hard to help its member organizations become more efficient and cost-effective, and IKON is uniquely positioned to provide the document process assessment, implementation, management and support services to help health care organizations increase efficiency, lower costs and comply with government and industry regulations. We look forward to continuing to provide our document management expertise for VHA's member organizations."
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