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Shocking: United Airlines Gets Away Scot-Free After Passenger Dragging Incident
By Izza Sofia, 08 Sep 2017
Some time ago, United Airlines shocked the world with the viral video of a man dragged off a flight.
However, what may be even more shocking is that United would not have to pay any fine for that incident. According to a letter made public by passenger advocacy group Flyers Rights this week, the Department of Transportation decided not to fine the airline. The agency found no evidence that United violated the passenger’s civil rights, nor any proof that he had been discriminated against on the basis of his race.
The 69-year-old David Dao was being dragged off an overbooked flight after refusing to give up his seat for an airline crew member. He suffered a broken nose, a concussion, and lost two teeth.
Dao pressed charges against the airline, and Congress held a series of hearings investigating the state of airline travel. Following the decision made by the Department of Transportation, Paul Hudson, president of Flyers Rights, criticized the agency. “For the Department of Transportation to conclude that United Airlines’ conduct did not warrant an enforcement action is a dereliction of duty,” he argued.
For its part, United said in a statement that “this incident should never have happened and we are implementing all of the improvements we announced in April, which put the customer at the center of everything we do.”
[via Mashable, opening image viaYouTube]
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