Motorola today announced that it attained the highest ranking in customer satisfaction for mobile devices, tying one manufacturer, according to the J.D. Power and Associates 2007 U.S. Wireless Mobile Phone Evaluation StudySM — Volume 1. This distinction reinforces Motorola's innovation in wireless and broadband communications by providing consumers with the most cutting-edge mobile devices in style, design, multimedia messaging, and everyday communications.
The study looked at customer satisfaction among consumers based on five key factors: physical design, operation, features, handset durability and battery function. Motorola bested six mobile device manufacturers and tied another, scoring particularly well in the physical design, operation and feature categories.
With its complete portfolio of mobile devices and accessories, Motorola provides consumers with the best all-around mobile experience possible by empowering consumers who demand stylish design and powerful features from their mobile devices. Motorola created the stylish feature phone category when it introduced the RAZR in 2004, which is close to hitting the mobile device milestone of 100 million units shipped. Motorola's next-generation devices, such as the much-anticipated RAZR², MOTO Z8, MOTO Q 9 and the ROKR Z6, are unmatched in the industry and are designed to maximize the powerful Motorola experience consumers have come to expect.
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