EasyJet Addresses That Viral Photo Of ‘Backless Seat’ Is Not What It Seems
By Izza Sofia, 07 Aug 2019
Image via Stefano Garau / Shutterstock.com
Budget airline EasyJet recently landed itself in hot water after a tweet claiming that it had introduced “backless seats” in its planes went viral.
“#easyjet beats @Ryanair to have backless seats,” Matthew Harris tweeted. “How can this be allowed?”
EasyJet’s response to the tweet was prompt, but equally questionable to some internet users. The airline’s customer service replied, “Could I ask you to remove the photograph and then DM us more information regarding this?”
Harris, however, said he refused to take down the photo and questioned the airline’s safety procedures. “One has to wonder how safe the rest of the plane was,” he hit back. He added that the lady on the seat was moved elsewhere, but wondered how she would have been treated if the flight was full.
EasyJet replied that in the event that the flight was full, the “two passengers would be offered an alternative flight” as they were not allowed to travel in these seats.
According to Mashable, the flight carrier has explained that no passengers were allowed to sit in the “backless seat” as it was inoperative and needed repairing. It details that with safety being its highest priority, its aircrafts are being operated in “strict compliance with all safety guidelines.”
One has to wonder how safe the rest of the plane was. This was her seat. The lady was moved to a spare seat once the flight was fully boarded. Not sure what would have happened if the flight was full.— Matthew Harris (@mattiasharris) August 6, 2019
My partner took the photo.
-- end --
Hi Matthew, thanks for bringing this to our attention, before we can investigate this could I ask you to remove the photograph & then DM us more info regarding this, so we can best assist you. Ross https://t.co/Qq2zhBAizh— easyJet (@easyJet) August 6, 2019
Absolutely not. This is a real photo of a plane currently decending to Geneva pic.twitter.com/BULiB4H3jt— Matthew Harris (@mattiasharris) August 6, 2019
I have the following update: No passengers were permitted to sit in these seats as they were inoperative awaiting repair. Safety is our highest priority and easyJet operates its fleet of aircraft in strict compliance with all safety guidelines. - Dan— easyJet (@easyJet) August 6, 2019
So did they change the passengers behind extra for the extra leg room of for a foot rest as if a set up they can put feet up 🙃— Dave B (@Daveb2017) August 6, 2019
This is awful but WTH did the passengers in those seats allow the plane to take off? I would have kicked up such a fuss to move seats or have that plane grounded...— 🍉Melon 🍉 (@M3lanieJC) August 6, 2019
Beyond disgusting. Shocking behaviour.— MrJalco 😶 (@MrJalco) August 6, 2019
[via Mashable, opening image via Stefano Garau / Shutterstock.com]
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