Starbucks Faces Ire For ‘Offensive’ Misspellings Like ‘ISIS’ And ‘Hippo’ On Cups
By Yimin Huang, 03 Sep 2019
Starbucks has recently incurred wrath by messing up the names of its customers.
In Philadelphia, a Starbucks barista misspelled a Muslim man’s name as “ISIS,” instead of Aziz. The customer is Niquel Johnson, also known by his Muslim name, Abdul Aziz. Johnson bought a total of three drinks, for himself and his friends, and on all three cups, his name was misspelled as “ISIS.”
Johnson also took to Twitter to show the evidence, and told NBC News that he felt “shocked at first, and then angry” because he felt “discriminated.”
In response, Starbucks told NBC News that the spelling was a “regrettable mistake” on the part of the barista and rehashed its “no discrimination” policy.
In another controversial incident, a Starbucks customer in Feltham, London saw the word ‘hippo’ written on her cup of cookies and cream frappuccino. At first, she dismissed it as bad handwriting, but after talking to her mother, she believed it might have been an insult.
Her mother went to the outlet to confront the staff worker, telling him he “should treat customers with respect,” regardless of their size.
Since then, a Starbucks has released a statement, claiming that the incident isn’t “indicative of the welcoming environment” that the company aims to provide in its stores. Starbucks too has apologized to the customer.
One of the Admin, who was dressed in Islamic attire, recently bought a drink at @Starbucks and they wrote ISIS on the cup— Germantown Masjid (@GtownMasjid) August 29, 2019
Clear discrimination that needs to be addressed. #MUSLIMSNOTISIS pic.twitter.com/qOb3ynUD0o
[via NBC News and LADbible, cover image via DenisMArt / Shutterstock.com]
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