Twitter Pulls Down Feature That Resulted In CEO’s Account Being Hacked
By Thanussha Priyah, 06 Sep 2019
Image via Worawee Meepian / Shutterstock.com
Twitter has taken down the feature to tweet via SMS following the hack of CEO Jack Dorsey’s Twitter account.
It has been confirmed that Dorsey’s account was compromised by a service called ‘Cloud Hopper’, which enables users to post tweets through text messages.
.@Jack’s account has been hacked.— Sam (@Hooray) August 30, 2019
The Tweets are coming from a source called Cloudhopper. Cloudhopper was the name of the company Twitter acquired a long time ago to help bolster their SMS service.
Looks like the hackers are Tweeting via the old SMS service... pic.twitter.com/YcU3DTn9wS
Though the option to tweet via SMS is not as popular as before due to the inception of the Twitter mobile app, users with low data privileges or internet access might still prefer to send tweets this way.
Twitter pledges to improve the feature as well as its two-factor authentication, which requires phone numbers to be linked to accounts.
As of now, the feature will only be available to a few locations that require SMS to tweet. Twitter will reactivate tweeting via SMS to the rest of the world “soon,” but until then, it will be working on a long-term strategy to reinforce reliable communication in order to avoid such vulnerabilities from occurring in the future.
We’re temporarily turning off the ability to Tweet via SMS, or text message, to protect people’s accounts.— Twitter Support (@TwitterSupport) September 4, 2019
We’re taking this step because of vulnerabilities that need to be addressed by mobile carriers and our reliance on having a linked phone number for two-factor authentication (we’re working on improving this).— Twitter Support (@TwitterSupport) September 4, 2019
We’ll reactivate this in markets that depend on SMS for reliable communication soon while we work on our longer-term strategy for this feature.— Twitter Support (@TwitterSupport) September 4, 2019
We’ve now turned this feature back on for a few locations that depend on SMS to Tweet. It remains turned off for the rest of the world.— Twitter Support (@TwitterSupport) September 5, 2019
[via Mashable, cover image via Worawee Meepian / Shutterstock.com]
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