Apple Users Are Accidentally Deleting Urgent Emails After Mail App Design Tweak
By Mikelle Leow, 28 Oct 2019
Image via Nicole Lienemann / Shutterstock.com
One small alteration can change your life, as iPhone users are sorely finding out. With the new iOS 13, Apple quietly made a minor tweak to its Mail app—but the repercussions of the change have turned out to be drastic.
iPhone owners are bemoaning about how Apple decided to place the trash button right next to the reply button… right where the reply icon used to be. Since the location of the reply button was already embedded in users’ muscle memory, the sudden change is throwing them off.
As a result, instead of replying to important emails, they’re deleting them.
Apple, design trailblazer, is being drilled by users about the unexpected move. Why fix something that isn’t broken in the first place?
“Who at Apple thought this was the best positioning for trash icon in emails?” tweeted Fox News’ chief White House correspondent John Roberts.
“Please rethink the placement of the trash icon,” wrote Marcus Smith, executive producer of KTLA 5 Morning News. “I’ve deleted so many emails in the last few weeks.”
Generally unwanted tweak aside, Apple listened to users’ comments about inaccuracies found in its emojis and significantly overhauled several of them with the new iOS update.
WHY did @Apple think it was a good idea to put the trash icon in the mail app where the reply button was in the old iOS? I have been deleting all my important emails.— Jenna Rosenstein (@JennaRosenstein) October 1, 2019
Thank you @Apple for putting the trash icon exactly where the reply button used to be in iOS 13 Mail. Wow that’s silly.— Stretch Armstrong (@StretchArmy) October 10, 2019
[via Gizmodo, cover image via Nicole Lienemann / Shutterstock.com]
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