CDC Shares That It’s Not Worth Arguing With Anti-Maskers In New Guidelines
Image via Shutterstock
The Centers for Disease Control have released new guidelines to help businesses avoid violent confrontations stemmed from COVID-19 preventive measures.
The new suggestions come from increasing reports of violent confrontations in the US between workers and customers who rebuke mandatory mask-wearing policies.
The CDC now encourages curbside pickup and delivery services. It also recommends companies to put up signs, informing patrons about COVID-19 policies, and plan out an immediate response action in the workplace if a conflict with a customer arises.
The recommendations additionally detail implementing security practices for workers, such as training them in conflict resolution, setting up cameras, panic buttons, and alarms, as well as creating a designated safe space for staff to walk over to if they experience unsafe situations.
The CDC discourages staff from arguing with patrons to abide coronavirus policies, or attempting to force cooperation if the customers turn the situation into a threat or show signs of turning violent.
“Don’t argue with a customer if they make threats, or become violent. If needed, go to a safe area,” the guidelines note.
The CDC recommends employees to keep their safety in mind by stepping away from a hostile situation and then entering a room that “locks from the inside, has a second exit route and has a phone or silent alarm.”
Keep up with COVID-19 guidelines by the CDC through its official website or social media channels.
The CDC’s latest guidance to limit workplace violence: “Don’t argue with anti-maskers.” 🤦🏼♂️https://t.co/Y8v3ZnXpLg pic.twitter.com/uUQ6xR626K
— Mike Albert, MD (@MikeAlbertMD) August 26, 2020
[via Forbes, cover image via Shutterstock]
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